A FOCUS ON TELECOM SOLUTIONS

Salestream’s focus on simplicity and ease of use has made MasterStream™ the first choice in hosted telecom Lead-to-Cash software solutions. Whether you are a telecom provider, MSP, VAR, or agent/master agent, our MasterStream™ hosted solutions deliver the complete automation you need to survive and win in the complex and fast-paced telecom industry. MasterStream™ delivers end-to-end automation of your telecom business processes from pre-sales contact management, real-time instant quoting and order document automation, to post-sale back office operations such as order tracking, provisioning, commission management, and more.

Solutions Overview   Provider Solutions   Agent Solutions

Case Study

Customer Detail

In 2015 Salestream asked a major national MSP to track its sales operations metrics as it prepared to release MasterStream-RX™ into production use. Implementation of MasterStream™ followed this sequence.

  • Sync product catalog within MasterStream™
  • Establish User and Partner credentials within MasterStream™
  • Connect to all underlying network vendor APIs using customer credentials
  • Database any products not available via API
  • Create partner types and custom pricing rules
  • Distribute credentials to parters

Results

10x to 30x increase in quotes produced quarter over quarter.

Quoting helpdesk reduced from ten employees down to two employees after all products were automated.

Reduced quote turnaround from 3-5 days down to less than 3 minutes on average.

Reduced proposal turnaround from 1-2 hours down to less than 1 minute on average.

Reduced order document creation from 2 hours down to less than 1 minute on average.

Full ROI realized in less than 3 months of production use.

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Core MasterStream™ Features

CRM

CRM

Manage your contacts, tasks, leads and opportunities

Sales Distribution

Sales Distribution

Affordably give access to your entire sales organization including retail and wholesale partners

Quoting Automation

Quoting Automation

Leverage the most advanced quoting automation framework available in the industry

Proposal & Document Automation

Proposal & Document Automation

Automating proposals and order documents keeps your sales organization on the street

Order & Provisioning Management

Order & Provisioning Management

Manage the milestones of your orders without swivel chair into another system

Commission Management

Commission Management

The help you need to manage complex commission scenarios

Report & Analytic Management

Report & Analytic Management

Measure and report all aspects of the customer lifecycle

Ecosystem

Ecosystem

Expand your sales and network footprint through the relationships available within our ecosystem